Unlock the potential of efficient public services with Govtechs: National Digital Government Strategy. Discover how this innovative approach transforms urban services for a brighter future.

The Ministry of Management and Innovation in Public Services (MGI) is leading an innovative and collaborative initiative, together with states, municipalities and representatives of society, to shape the long-awaited National Digital Government Strategy (ENGD).

Towards Efficiency with the National Digital Government Strategy

ENGD appears as a beacon, propagating the culture of Digital Government as State policy. The objective is to align actions with the Multi-Year Plan, strengthening this public policy and ensuring its continuity. The vision is clear: to transform the provision of public services into something more agile, accessible and simplified, saving time and resources for users.

In addition to providing essential guidelines to public managers, ENGD plays a crucial role in the rise of an exponentially growing sector: govtechs. These are startups specialized in developing digital and innovative services for the public sector.

Govtechs: The Digital Revolution in Government Services

In recent years, govtechs have revolutionized the way citizens interact with government services. The traditional visit to public office counters is being replaced by digital platforms developed by these dynamic startups. This ecosystem flourished significantly after the Covid-19 pandemic, accelerating the migration of public management to the digital world.

A study carried out by BrazilLab and CAF reveals that, in 2019, around 80 Brazilian govtechs maintained consistent sales to governments or established partnerships in the public sector. Since then, more than 300 startups have emerged, collaborating with or selling to the government. Additionally, around 200 open innovation initiatives or innovation labs have been established in the public sector.

The Positive Impact of the Strategy: Revealing Numbers

In a recent survey conducted by CAF and the Ministry of Economy, an impressive 94% from public managers indicate an expansion of the digital offer in Brazilian cities, especially in the last two years. The migration from physical to digital has not only simplified obtaining documents online, such as certificates and permits, but also opened the doors to fast and accessible public services at any time.

Govtechs are the Revolution of Digital Public Services

Currently, millions of Brazilians have access to public services provided by govtechs, even with the physical doors of the institutions closed. Through integrations, automations and artificial intelligence, these companies offer an experience similar to that found in the private sector.

With devices such as smartphones, tablets or computers, citizens can file requests and request documents at any time, eliminating the need to do so in person during business hours.

Aprova’s Vision: Digitalization for Economic Strengthening

Aprova's founder and CEO, Marco Antonio Zanatta, highlights that the digitalization, automation and integration of public services are becoming a trend in Latin American cities. He emphasizes that the implementation of technology, guided by the National Digital Government Strategy, is essential for the economic development of municipalities.

Zanatta points out that digital public services not only make citizens' lives easier, but also boost job creation, facilitate the opening of companies, increase municipal revenue and improve results in all sectors of the economy.

Criciúma: An Example of Digital Efficiency

In the city of Criciúma, in Santa Catarina, the digitalization of public services has brought notable results. In other words, business owners and construction professionals can issue construction permits instantly and online, even when the city hall is physically closed.

The automated platform analyzes compliance with local laws, issuing permits immediately. As well, for Tiago Ferro Pavan, Secretary of Governance of Criciúma, technology is vital for positive results, providing ease and speed to citizens, encouraging the use of public services and investments in local development.

Scaling Efficiency in Public Procurement

The reach of govtechs goes beyond the direct provision of services. They also play a crucial role in modernizing and democratizing public procurement processes. The Public Procurement Portal, for example, seeks to make these processes more democratic, offering managers access to a broad base of suppliers throughout Brazil.

For CEO Leonardo Ladeira, the professionalization of the internal public purchasing process in Brazil is inevitable. He highlights that the New Bidding Law contributes to more transparency, increasing knowledge about the destination of public money. Therefore, the connection between the public sector and the private sector is essential to efficiently meet the needs of both.

Beyond Efficiency: Govtechs Contributing to a Fair Society

The benefits of govtechs go beyond operational efficiency. These companies play a vital role in building a more fair and equitable society. Many govtechs offer valuable insights to inform social policies in areas such as health, education, social development, gender and migration, using Artificial Intelligence (AI) to provide real-time information about citizens' needs and concerns.

Ivan Caballero, founder of Citibeats, highlights the importance of creating a fairer society, giving a voice to all citizens. Technology is not just a tool, but a bridge between public administrations and citizens, favoring the development of communities.

Govtechs: A Big Difference

Shaping the Urban Future

In this section, we explore how Govtechs redefine the urban environment, creating a seamless fusion of technology and governance. In other words, the focus is on futuristic urban planning, using digital solutions for sustainable and inclusive development.

Leveraging Smart Technologies

Discover how Govtechs harness the power of smart technologies to optimize essential services. So, from smart infrastructure to data-driven decision-making, witness the evolution of cities into intelligent, responsive entities.

Improving Citizen Engagement

Understand the strategy’s focus on citizen-centric services, fostering active participation and feedback. This section highlights innovative tools and platforms that bring citizens closer to their government.

Data Security and Privacy Measures

Delve into the robust data security measures integrated into the Govtechs framework, ensuring the protection of citizens' information. This subsection details the strategies employed to maintain privacy in the digital age.

Transformative Initiatives under Govtechs:

Digital Education for All

Explore how Govtechs revolutionize education, making it accessible to all citizens. This section highlights initiatives that bridge the digital divide by providing quality education regardless of socioeconomic factors.

Sustainable Urban Planning

Reveal sustainable urban planning initiatives driven by Govtechs. From energy-efficient solutions to waste management, witness the strategies that shape eco-conscious cities.

Govtechs: National Digital Government Strategy in Action

Case Studies: Success Stories

Embark on a journey through real-world examples of cities thriving under the Govtechs strategy. From improved efficiency to improved quality of life, these case studies illustrate the tangible benefits of adopting digital governance.

Common questions

What are Govtechs?

Govtechs, short for Government Technologies, refers to the strategic implementation of digital solutions in governance, that is, aiming to improve public services and civic engagement.

How does Govtechs benefit citizens?

Govtechs improve citizens' lives by offering efficient, accessible and transparent public services. So, from streamlined communication to personalized experiences, citizens are witnessing positive transformation.

Is data security a priority under Govtechs?

Undoubtedly. Govtechs emphasizes robust data security measures to protect citizens' information as well as ensuring privacy and building trust in the digital world.

Can small cities benefit from Govtechs?

Yes, Govtechs is scalable and adaptable, making it suitable for cities of all sizes. In other words, small cities can take advantage of digital solutions to improve governance and public services.

How does Govtechs contribute to sustainable development?

Currently, govtechs integrate smart technologies into urban planning, promoting sustainability. From energy-efficient solutions to eco-friendly initiatives, it plays a crucial role in building eco-conscious cities.

Is Govtechs a global initiative?

Lastly, although Govtechs may have regional variations, the concept is gaining global traction. In other words, governments around the world recognize the importance of digital strategies for effective governance.